Privacy Policy

1. Introduction

This Privacy Policy explains how Gibney Technology Enterprises Limited collects, uses, and protects personal information in connection with Fidgie. We are committed to safeguarding your privacy and handling your data in compliance with the General Data Protection Regulation ("GDPR"), the Children's Online Privacy Protection Act ("COPPA"), and other applicable laws. By creating an account or using Fidgie, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you use Fidgie, we collect the following categories of information: Parent Account Information: We collect your name, email address, login credentials, and subscription details. Payment information is processed directly by Apple and Google app stores and is not stored by us. Child Profile Information: To personalize stories, parents may provide limited information about children such as name, age, and preferences. Children cannot create accounts or use Fidgie independently. Usage Data: We collect information about how you use the App, including which stories are generated or listened to, frequency of use, and app activity logs. Technical Data: We may collect information about the device you use to access Fidgie, such as IP address, operating system, and performance data.

3. How We Use Information

We use the information we collect in order to: Provide, personalize, and improve Fidgie's story generation services. Manage subscriptions and process payments through third-party app stores. Communicate with you about your account, including service announcements, security updates, and support. Send product updates or promotional communications, where you have not opted out. Monitor usage and conduct analytics to improve our Service and user experience.

4. Legal Bases for Processing

Under GDPR, we rely on the following legal bases to process personal data: Contract: To deliver Fidgie and fulfill our agreement with you. Consent: Where you provide child-related information and for receiving optional marketing communications. Legitimate Interests: To analyze service usage, prevent fraud, and improve functionality. Legal Obligation: To comply with tax, accounting, and regulatory requirements.

5. Sharing of Information

We do not sell your personal data. We may share information with: Service Providers: Trusted partners who support our operations, such as hosting providers, analytics tools, and payment processors (Apple and Google). Legal Authorities: Where required to comply with legal obligations or respond to lawful requests. All third parties are required to handle data securely and only for the purposes specified.

6. Children's Data

Parents remain in full control of all child-related data provided within Fidgie. We do not permit children to create accounts or directly use the Service. We comply with GDPR rules regarding the processing of children's personal data in the EU and with COPPA in the United States. Parents provide any child information voluntarily, and we use it solely to personalize story content. Parents may review, update, or delete child data at any time within the App.

7. Data Retention

We retain personal data for as long as your account is active. If your account becomes inactive for twenty-four (24) months, we will delete all associated data, including child profiles and usage data. Legal and financial records, such as subscription payment history, may be retained for up to six (6) years as required under applicable tax and accounting laws.

8. Security

We use reasonable technical and organizational measures to protect your data, including encryption of data in transit and at rest, access controls to limit data access to authorized staff only, and regular monitoring of our systems. While we take these steps to safeguard information, no system can be guaranteed completely secure.

9. International Data Transfers

All personal data is stored and processed within the European Union. If, in the future, data is transferred outside the EU, we will implement appropriate safeguards such as Standard Contractual Clauses to ensure your data remains protected.

10. Your Rights

As a data subject, you have the following rights under GDPR: The right to access the personal data we hold about you. The right to correct inaccurate or incomplete information. The right to delete your data, including child-related information. The right to restrict or object to certain types of processing. The right to data portability, allowing you to obtain your data in a usable format. The right to withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority.

11. Communications

We may send you essential service communications relating to your account, subscription, or security. We may also send product updates and promotional messages. You may opt out of non-essential communications at any time by following the unsubscribe instructions in those messages.

12. Updates to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email. Continued use of Fidgie after an updated policy takes effect constitutes your acceptance of the changes.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, you may contact us at: 📧 support@fidgie.com 📍 Gibney Technology Enterprises Limited